The days of complicated cancellations, lost return boxes, and mysterious final charges are over. With the launch of RecycleNomad.com, Nomad Internet has redefined how internet users can cancel their service and return their equipment — quickly, transparently, and without the typical industry hassle.
Here’s a step-by-step breakdown of how the process works and why it’s setting a new standard for ISP customer service and sustainability.
Step 1: Visit RecycleNomad.com
The process starts online — no phone calls, no hold music, no endless “press 1 for support” loops. Simply go to RecycleNomad.com, Nomad’s dedicated platform built to empower customers to handle returns and cancellations themselves.
You’ll find a clean, mobile-friendly interface that walks you through everything in plain language. No confusing terms. No fine print.
Step 2: Enter Your Modem Serial Number or Order Info
You’ll be prompted to input either your modem serial number (usually printed on the bottom of the device) or your Nomad order number. This information is used to verify your account and modem eligibility for return.
Once confirmed, the system automatically checks your service status and prepares the cancellation flow. It also pauses billing the moment your return is initiated — not when your device reaches the warehouse, but the moment you decide to cancel.
Step 3: Instantly Generate a Prepaid Return Label
After verification, RecycleNomad.com automatically creates a prepaid USPS shipping label for your modem. You don’t pay a dime. You don’t have to go to the post office to buy postage. Just print the label and attach it to any standard shipping box that fits your modem.
This step eliminates one of the most frustrating parts of equipment returns — the confusion and out-of-pocket costs. Nomad has made it free and easy.
Step 4: Ship the Modem Back Within 30 Days
Customers have 30 days from the return label generation to ship the modem back. That’s more than enough time to pack up, mail it out, and move on without stress. Once the package is scanned by USPS, Nomad begins processing the final account closure — no surprises, no fees, no calls to confirm.
Returned modems are then routed through Nomad’s refurbishment pipeline, where each one is:
- Inspected
- Sanitized
- Firmware-reset
- Graded for reuse, repair, or responsible recycling
This keeps hardware in circulation longer and helps connect more people with less environmental impact.
Step 5: Your Account Is Closed — Cleanly and Completely
When the modem is on its way back, your Nomad account is finalized. You’ll receive confirmation of cancellation, along with any prorated billing adjustments if applicable. Unlike other ISPs, there’s no “last-minute offer,” no hold-for-hours retention script, and no follow-up charge a month later.
Nomad Internet’s philosophy is simple: respect the customer’s decision.
“We’re building a modern ISP that earns trust at every step — from the first click to the final return,” says Jaden Garza, Nomad’s CEO. “RecycleNomad.com is one of the most customer-friendly cancellation tools in the industry.”
Bonus: It’s Also Good for the Planet
Every modem that returns to Nomad helps reduce e-waste. Devices that can be reused are immediately reassigned to new customers in need — especially in rural and off-grid communities. Hardware that can’t be reused is responsibly broken down and recycled.
This is a full-circle system — ethical offboarding meets sustainability.
In Summary: What You Get with RecycleNomad.com
- Cancel online in minutes
- Pause billing immediately
- Get a prepaid return label — no cost to you
- Ensure your modem avoids the landfill
- Exit Nomad Internet on your own terms
To get started, visit RecycleNomad.com. To learn more about Nomad’s customer-first philosophy and innovative approach to rural connectivity, visit www.nomadinternet.com.
Because an internet provider should make it as easy to leave as it is to join.
